Infosys to Transform CMA CGM’s Information System

Image Courtesy: CMA CGM

French shipping giant CMA CGM has signed a strategic partnership with technology company Infosys to accelerate the transformation of its information system.

Under the agreement, the seven-year partnership will aim to simplify and transform CMA CGM’s IT applications and improve customer service excellence.

As part of the deal, and at the request of CMA CGM, Infosys will open a center for development and innovation in Marseilles, as well as take over the CMA CGM IT development center in Dubai, allowing it to strengthen its presence in the Middle East.

Additionally, Infosys will provide CMA CGM with the skills needed to maintain its applications and develop its SAP projects, and with new high value-added technologies that will improve its agility and responsiveness.

As part of its ongoing digital transformation, CMA CGM will use Infosys Nia’s artificial intelligence platform and its scalable automation platform, AssistEdge, to modernize its customer service, improve the execution processes and improve its internal performance.

“Innovation and digitalization are at the heart of our strategy. Our ambition is to create a competitive advantage by offering our customers state-of-the-art technologies. The partnership with Infosys is key to attaining this objective. By setting up their Center for Innovation in Marseille, CMA CGM, as well as the region, will benefit from both their expertise and their proximity,” Rodolphe Saadé, CEO, CMA CGM, said.

Share this article

Follow World Maritime News

In Depth>

Events>

<< Dec 2017 >>
MTWTFSS
27 28 29 30 1 2 3
4 5 6 7 8 9 10
11 12 13 14 15 16 17
18 19 20 21 22 23 24
25 26 27 28 29 30 31

Maritime Reconnaissance and Surveillance Technology

Over the past few years, maritime intelligence gathering and ISR capabilities have returned to the forefront of the defence industry…

read more >

BWMTech

Clarify regulations. Plan BWMS integration. Prevent operational failure…

read more >

Mega Cargo Show 2018

The focus of the event is to bring all connected with cargo fraternity on a single platform…

read more >

Vietship 2018

Vietship is the largest and longest established exhibition in Vietnam featuring all aspect of Shipbuilding, Shipping and Offshore Technology.

Since its first event in 2002, Vietship has become the convergence and platform of advanced technologies regional and worldwide in shipbuilding and ship repair, marine equipment, waterway transportation and services, marine and offshore engineering.

After 16 years of eight consecutive editions, Vietship has affirm itself as an important event in enhancing cooperation and development, attracting investments, exchanging technology and creating ideal opportunities for trade promotion in the international maritime industry.

More info

read more >