The water line onboard Carnival Dream cruise ship broke on Thursday evening, May 3, flooding one of the ship’s decks while the vessel was underway in the Caribbean.
The footage of the incident went viral on social media, after one of the passengers on board released the video of the flooding, comparing it to that of the Titanic movie.
According to the Carnival Line, owner of the ship, the water main break had no effect on the safe operation of the ship. The incident was ascribed to a malfunction of a fire suppression system on board the ship.
“The water line break occurred at 6:00 p.m. and in six hours, our crew had replaced hall and stateroom carpeting, dried out other sections of carpeting that were damp but did not need to be replaced, and restored the 50 staterooms so that all guests could sleep in their beds that evening. There were a handful of guests that chose to sleep elsewhere that first night and we moved mattresses to the spa for them,” the company said in a statement on May 6.
The Carnival Dream continued on its 7-day Caribbean cruise uninterrupted and returned to its homeport of New Orleans on Sunday morning.
The company said that it has provided a full refund and a future cruise credit to impacted guests as a goodwill gesture.