Tech-savvy modern travelers will be wowed by Royal Caribbean International’s newest ship, Quantum of the Seas, which incorporates unprecedented levels of technology to amp up the vacation experience.
“Boatloads of bandwidth keep guests connected; easy-to-use systems expand guest choices and simplify schedules; and RFID technology speeds the boarding process and allows guests to keep track of their luggage every step of the way,”Royal Caribbean said.
Altogether, customer-centered technology makes Quantum of the Seas six kinds of SMART:
SMART Check-In: From sidewalk to ship in record time
A Quantum vacation begins at home, where guests can generate boarding documents online, upload their own ID photo, and receive digital boarding confirmation. By the time they arrive at the cruise terminal for departure, Royal Caribbean guests can go from “sidewalk to ship” in 10 minutes with no check-in counter, no forms to fill out and no lines to stand in.
Guests will be able to track luggage in real time on their smartphones. Luggage will be tagged curbside with RFID technology at drop-off, and guests can monitor their bags’ progress through key points en route to the stateroom. On departure, the process is reversed.
SMART Concierge: Flexibility at your fingertips
Quantum of the Seas will offer new RFID WOWband wristbands, which require only a simple tap to quickly navigate the ship, make onboard purchases, serve as the room key and more.
SMART Connect: Downloads at the speed of modern life
Quantum of the Seas will operate with unprecedented bandwidth using satellites launched by tech partner O3b Networks. With speeds that match fast broadband connections onshore, guests can be online 24/7, no matter what personal device they bring onboard. Guests can watch streaming video, check email, share images on social media and enjoy face-to-face video conversations – even in the middle of the ocean.
In addition, Quantum’s connectivity makes it possible for one of the SeaPods in SeaPlex to become a live global video gaming suite where guests can enjoy Xbox Live and compete with other gamers worldwide.
SMART Experiences: Shaking martinis and spinning screens
A brand new venue, Bionic Bar, is set to make waves with robots at center stage. Guests place orders via tablets and then have fun watching robotic bartenders hard at work mixing cocktails.
Quantum of the Seas will take advantage of technology in functional forms as well. Guest staterooms are equipped with device-charging USB outlets, as well as energy efficient and environmentally friendly lighting systems. Interior accommodations are outfitted with Virtual Balconies that display real-time sights and sounds of the sea through 80-inch LED screens, ensuring every stateroom has a view.
SMART Service: Crew can connect better with guests – and with home
Custom apps will allow crew members to keep better track of guests’ tastes and preferences, allowing staff to tailor their personalized service. Whether a guest prefers gluten-free dining, early show seating, or shiatsu massage, the features of the smart ship allow crew members to anticipate every need.
SMART Sustainability: Cleaner and greener
Technology has even played a part in making the ship more environmentally friendly. Sophisticated computer modeling was used to reduce the vessel’s energy consumption with efficient hull configuration, engine design and energy saving devices. The ship has eliminated the use of incandescent bulbs; all lighting will be provided by low-energy LED or fluorescents. Motion sensors even dim hallway lighting when no one is present.
The Quantum Class spans 18 decks, encompasses 167,800 gross registered tons, carries 4,180 guests at double occupancy and features 2,090 staterooms. Quantum of the Seas will sail out of New York Harbor from her homeport of Cape Liberty for her inaugural season before departing to her new homeport of Shanghai (Baoshan), China.